FAQs

1. How long does shipping take?

All our products are made to order. Production usually takes 2–5 business days, and shipping typically takes 5–12 business days depending on your location.

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2. Do you accept returns or exchanges?

Because each item is custom-made, we only accept returns or replacements for damaged, misprinted, or defective items. If there’s an issue, contact us within 7 days of receiving your order.

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3. Can I track my order?

Yes. Once your order is shipped, you will receive a tracking number via email so you can follow its delivery in real time.

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4. Can I cancel or change my order?

Orders can only be changed or canceled within the first 12 hours after purchase. Once production begins, we cannot modify the order.

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5. Do you offer custom designs?

Yes! If you want a personalized design or custom text, we can create it for you. Simply contact us with your request, and we’ll be happy to help.